From hours to minutes: A GDPR compliance company’s journey with Secure Redact
Director, anonymous compliance company
“It could have taken upwards of 8 hours but with Secure Redact it only took 30 minutes.”
Incidents in busy public places are increasing, and the need to deal with them in a data-compliant way is growing with it.
One particular customer found the Secure Redact solution transformed the way his consultancy manages video data.
"If I can do it, then anyone can do it."
Background and challenge
With many years of expertise, this organisation specialises in GDPR and CCTV compliance. Even data protection experts recognise the demand for specialised video compliance solutions that can be applied at scale.
They had an immediate challenge that needed careful video redaction of an incident to protect bystanders who appeared in the video. Initial efforts were subpar and came out in pixelated blocks, which prompted the Director to search for a better solution.
“It was ridiculously easy to use... very good, very impressed.”
The solution for a tight deadline
With Secure Redact, the consultancy was able to achieve their task 16x faster and achieve a 1500% productivity increase.
Despite his self-professed technophobia, our client found the software incredibly user-friendly and easy to navigate. He found the app to be incredibly accurate and it was easy to make any necessary amendments. A key plus for him was that users retain control within the Secure Redact platform. This means that GDPR is followed at all times - from upload, and redaction to download.
“Knowing it’s that simple, I’ll be using your service on a much more continual basis.”
The value of the Secure Redact platform
Secure Redact provided this company with an indispensable tool, transforming their approach to video redaction. What once seemed an overwhelming task is now a streamlined, efficient process, which allows their team to confidently offer redaction services as part of their consultancy's portfolio.