Time taken for video DSARs cut by over half at Elizabeth College
Joe Langlois, IT Manager at Elizabeth College
“What would have taken us a whole day has taken me 10 minutes with Secure Redact.”
Struggling to handle Education DSARs (Data Subject Access Requests)?
IT Manager Joe Langlois shares how Secure Redact’s fast and secure platform revolutionized the process for Elizabeth College.
Background and challenge
Based in Guernsey, Elizabeth College’s video surveillance system consists of close to 150 CCTV cameras, monitoring the school grounds and surrounding areas. Incidents can range from minor issues like misplaced devices and bags to more serious matters like theft prevention.
Before implementing Secure Redact, Elizabeth College struggled to handle DSARs involving CCTV footage.
"We had a load of DSARs we couldn't fulfil. One piece of footage had over 100 faces, making it too complicated and time-consuming to redact faces from CCTV footage manually."
The search for a viable solution led Joe Langlois, the College's IT manager, and his team to evaluate several redaction tools. However, many were either too expensive or impractical for their needs.
“We looked at four products, and Secure Redact was by far the easiest to use and one of the most cost-effective solutions we found.”
An efficient and user-friendly redaction solution
"Before, we didn’t even have the systems in place for redaction. Now, we’re not worried about a 10-minute bit of footage. Anything is possible."
Secure Redact significantly reduced the time required for video redaction, allowing the College’s IT team to handle requests swiftly and effectively.
“It's easily 99% accurate - even if I'm having to do a little bit of manual work afterwards, I'm not worried because if I was doing all of it manually, I would be here for a week.”
The intuitive design and minimal training required to use Secure Redact also made it a perfect choice. Langlois and his team praised the customer support from the Pimloc team, particularly their responsiveness and willingness to address any issues promptly.
The value of the Secure Redact platform
“Secure Redact has made our CCTV system, which was already good, much more effective. We can now use it to its full potential without worrying about data breaches.”
What’s more, it means they could speak more openly about the surveillance systems they had and help in incidents using CCTV - something that was previously hard to navigate.
“As time goes by, people are going to be compelled to hand over footage in subject access requests…if we didn’t have a solution, we would be spending a crazy amount of time doing it. For us, Secure Redact is saving us a tonne of money.”
Through seamless redaction and compliance with privacy laws, Secure Redact is empowering Elizabeth College to focus on what matters most: the safety and security of its students and staff.